Shipping Policy

Delivery charges

Standard U.S. delivery is included in the price of our framed art prints. Unframed-print delivery is charged separately at checkout. If your order contains both framed and unframed prints, delivery charges for the unframed prints still apply.

Available delivery options and any applicable charges are shown at checkout after you enter your shipping address. Options and charges can vary by destination and the items in your order. Any applicable taxes are also shown before payment.

Each Postcard House item is made to order. Production and delivery times may vary depending on the product type, size, destination, and fulfillment partner.

Most orders include two stages:

1. Production — your artwork is printed, framed, or prepared after your order is placed.
2. Shipping — once production is complete, your order is shipped to the delivery address provided at checkout.

Unframed prints, framed prints, and gallery wall sets may ship separately depending on the items ordered and the fulfillment partner producing them. If your order ships in multiple packages, you may receive more than one tracking email.

Once your order ships, tracking information will be sent to the email address used at checkout.

Please make sure your shipping address is correct before placing your order. Because each item is made to order, we may not be able to change the shipping address once production has begun.

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and photos of the item and packaging so we can help resolve the issue.